Policies

Kevin and Cindy strive to make each guest’s stay as enjoyable as possible. We want our guests to feel at home during their stay at the Yellow Bow Tie, whether they’re here for business, sightseeing or visiting family. To ensure that all guests have an enjoyable stay, please take a few minutes to review our policies. Please contact us if you have any questions or need further information.

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PAYMENT

To secure your reservation, your credit card will be charged 50% of your total, or 100% if stay is in 7 days or less. You will receive an email confirming your reservation. If applicable, the balance will be due upon check-in. Visa, MasterCard, Discover, and American Express.

 

Rates do not include taxes

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CANCELLATION

A refund of your deposit, less a $30 cancellation fee, will be offered for cancellations 14 or more days in advance of your scheduled arrival. Any applicable refunds will be processed 10 -14 business days after the cancellation has occurred. All cancellations received 13 days or less prior to your scheduled date of arrival will be charged for the full stay.

 

Early departures and no-shows will be charged the full amount of the reservation.

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SMOKING

We are a non-smoking home and no smoking is allowed inside the building. We ask that you be considerate of other guests if you do choose to smoke outdoors. The B&B reserves the right to charge the credit card on file $250 fee to cover the cost of deep cleaning and/or replacing upholstered furniture, window treatments, rugs and bedding if it is determined that a guest has violated this smoking policy.

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CHECK-IN

Between 4 P.M. and 8 P.M. We base our errands around your arrival time. IF YOUR ARRIVAL TIME CHANGES PLEASE INFORM US. Call 704-380-9100 between 9 A.M. – 5 P.M. (EST) should you have questions.

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OCCUPANCY

2 adults per room only (roll-away beds​ are not available).

This is an adult facility. The B&B is not suitable for young children, or infants, and we do not accept reservations including children under 16 years of age.

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FOOD & BEV

Breakfast will be served in our main dining room between 7-9 AM on weekdays, and between 8-10 AM on weekends.  *Let us know which time works best for you.  Baked goods are available for early risers in the main dining area

Coffee and tea are always available in the main dining room, and cold beverages can be found in the fridge in the main entry hall.

*If you or someone in your party have significant dietary restrictions (food allergies, gluten intolerance, vegan preferences, etc.) please notify the Innkeepers in advance so that accommodations can be made.

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OTHER CONSIDERATIONS

In consideration of all our guests we have a quiet time from 10pm to 8am. Quiet Hours means that you are respectful of the other guests staying at the B&B by keeping voices, music, televisions, or other devices at a low volume level, quietly opening and closing doors, and walking quietly through the house and grounds.

Please note that our B&B is two-story and all guest rooms are on the second floor

  • There are 4 front steps up to our main door.

  • There are 4 steps to our bottom level back deck.

  • There are 5 steps to the bathroom for the Dr. M.W. Hill Room 

  • We do not have an elevator

Check-out

CHECK-OUT

Check-out is at 11 am.

Late check-out may be arranged with the innkeeper.  Any check-outs after 2p.m.will be charged for an extra night. 

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DAMAGE/THEFT

Following check-out, if it is determined by the owners that guests have taken or damaged items/property beyond repair (i.e., robes, sheets, towels, furniture, streaming orders, etc.) we reserve the right to charge the credit card on file a minimum of $150.00 to cover the cost of replacements. A receipt and description of items damaged will be sent to the guest email on file.

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PETS

Although we are animal lovers ourselves, we understand that many of our guests have pet allergies. For their sake no pets are allowed in the B&B. We would be happy to recommend a boarding facility nearby for your 4-legged friends and furbabies.

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SAFETY

  • Safety for our guests is our number one priority.

  • Please see our page on COVID precautions

  • The B&B is a 140 year old wooden home so for the safety and security of all of our guests, we are unable to allow the use of open flames such as candles, etc. So the fireplaces in each room are only ornamental.

  • We have smoke detectors and carbon monoxide detectors on each floor.

  • Fire escape routes are clearly marked in each guest room.

  • There is a fire extinguisher and landline telephone on each story.